Relevance verified: 04/05/2026
Licence Information
Lukki Casino is committed to operating with full legal transparency and regulatory compliance. This page sets out the licensing framework, corporate details, and regulatory obligations that govern the provision of online gambling services to players in Canada.
Operator Details
The website lukki-casino-ca.com is owned and operated by Just Entertainment B.V., a company incorporated and registered under the laws of Curaçao, with registration number 160603, whose registered office is located at Scharlooweg 39, Willemstad, Curaçao.
Gaming Licence
Just Entertainment B.V. holds a valid gaming licence issued by the Curaçao Gaming Authority (CGA), licence number OGL/2024/164/0246. This licence authorises the company to offer online casino games, including slots, table games, and live dealer products, to eligible players in permitted jurisdictions.
The Curaçao Gaming Authority is the statutory regulatory body responsible for the supervision, licensing, and enforcement of online gambling activities conducted under Curaçao jurisdiction. The CGA operates under the National Ordinance on Offshore Games of Hazard and its associated regulations. For further information regarding the regulatory framework, players may visit the official website of the Curaçao Gaming Authority.
Territory of Service and Age Restrictions
Lukki Casino provides its services to players located in Canada, subject to applicable federal and provincial legislation. It is the responsibility of each player to ensure that accessing and using the platform is lawful in their province or territory of residence.
Access to this website is strictly prohibited for individuals under the age of 18 years. Just Entertainment B.V. takes its age verification obligations seriously and employs identity verification procedures to prevent underage gambling. Any account found to be held by a person under the age of 18 will be immediately suspended, and all funds may be withheld pending investigation.
Anti-Money Laundering and Know Your Customer Policy
Just Entertainment B.V. maintains a comprehensive Anti-Money Laundering (AML) and Know Your Customer (KYC) programme in accordance with applicable international standards and the requirements of its gaming licence.
Players are required to complete identity verification before processing withdrawals or at any point deemed necessary by the operator. The verification process may require the submission of:
- Government-issued photographic identification (passport, national identity card, or driver’s licence)
- Proof of residential address (utility bill or bank statement issued within the last three months)
- Proof of payment method ownership
- Source of funds documentation, where applicable
The operator reserves the right to request additional documentation at any stage of the customer relationship where there are reasonable grounds to do so. All submitted documents are reviewed by a dedicated compliance team. Transactions that raise suspicion of money laundering, terrorist financing, or other financial crimes may be reported to the relevant authorities in accordance with applicable law, without notice to the account holder.
Data Protection
Just Entertainment B.V. processes personal data in accordance with applicable data protection legislation and the requirements set by its regulatory authority. Personal information collected from players is used solely for the purposes of account administration, identity verification, regulatory compliance, payment processing, and the provision of customer support.
Player data is stored on secure servers and is not sold or disclosed to unaffiliated third parties, except where required by law, by a regulatory or law enforcement authority, or as necessary for the provision of payment and technical services integral to platform operation. Players have the right to request access to, correction of, or deletion of their personal data, subject to the operator’s legal retention obligations.
For full details regarding data handling practices, please refer to the Privacy Policy available on this website.
Responsible Gambling
Just Entertainment B.V. recognises that gambling can pose a risk of harm to some individuals and is committed to promoting responsible gambling practices across all aspects of its operations.
The following tools are available to all registered players:
Deposit Limits: Players may set daily, weekly, or monthly limits on the amount of funds they deposit into their account.
Loss Limits: Players may restrict the maximum amount they are permitted to lose within a defined period.
Session Time Limits: Players may set limits on the duration of their individual gaming sessions.
Reality Checks: Players may enable periodic notifications that display the time elapsed during a gaming session.
Self-Exclusion: Players who wish to suspend access to their account for a defined period or permanently may request self-exclusion by contacting customer support. Self-exclusion requests are processed promptly and, once active, cannot be reversed during the designated exclusion period.
Account Cooling-Off: Players may request a temporary suspension of their account for a short period without permanent closure.
Players who believe they may be experiencing difficulties related to gambling are encouraged to seek assistance from independent support organisations. Resources available to Canadian residents include the Responsible Gambling Council (www.responsiblegambling.org) and provincial problem gambling helplines.
Dispute Resolution
In the event of a dispute arising between a player and Just Entertainment B.V. in connection with the use of the platform, players are encouraged to contact the customer support team in the first instance. A formal complaint may be submitted in writing to the operator’s designated complaints handling department.
The operator undertakes to acknowledge formal complaints within a reasonable timeframe and to provide a substantive response following a thorough internal review. Where a complaint cannot be resolved to the player’s satisfaction through the internal process, the matter may be escalated to the Curaçao Gaming Authority, which has jurisdiction over complaints relating to licensed operators.
Nothing in this dispute resolution process limits a player’s right to seek remedy through applicable legal channels.
Contact Information
Players with questions regarding licensing, compliance, or their rights under applicable law may contact Just Entertainment B.V. through the official support channels listed on this website. All correspondence relating to regulatory or legal matters should be submitted in writing for documentation purposes.