Relevance verified: 04/05/2026
Lukki Casino Cookie Policy for Canadian Players
This Cookie Policy explains how Lukki Casino (operated at https://lukki-casino-ca.com/) collects, uses, and manages cookies and similar tracking technologies when you visit our website or interact with our platform. It applies to all users accessing the site from Canada, including residents of Ontario, British Columbia, Alberta, Quebec, and all other provinces and territories.
By continuing to use lukki-casino-ca.com, you acknowledge that you have read and understood this policy. Where applicable law requires your explicit consent before non-essential cookies are placed on your device, we will ask for it.
What Are Cookies
Cookies are small text files that a website places on your browser or device when you visit. They are widely used across the internet to make websites function correctly, remember your preferences, and provide site operators with information about how visitors use their platforms.
Cookies are not programs. They cannot execute code, carry viruses, or access any other information stored on your device beyond what is specifically placed in them by the website you are visiting.
Beyond standard cookies, we also use related technologies that work in similar ways, including:
- Web beacons (also called tracking pixels): tiny transparent images embedded in pages or emails that record whether a page was loaded or an email was opened
- Local storage objects: data stored directly in your browser that persists between sessions, used for functional preferences
- Session identifiers: temporary tokens that link your browsing activity during a single visit to your account or session
- Fingerprinting signals: aggregated technical attributes of your browser and device used for fraud prevention and security purposes
All of these are covered by this policy.
Why We Use Cookies
We use cookies for four main purposes:
1. To make the platform work. Some cookies are strictly necessary for the website to function. Without them, you would not be able to log in, navigate between pages reliably, maintain your session while playing games, or complete transactions. These cookies do not require your consent under Canadian law because they serve no purpose other than enabling the service you have actively requested.
2. To remember your preferences. When you select your preferred language, adjust display settings, or dismiss a notification, we use cookies to retain those choices. Without them, you would have to reset your preferences every single time you visit.
3. To understand how the site is being used. Analytics cookies collect information about which pages are visited most frequently, where visitors come from, which games are most popular, and where users tend to leave the site. This data helps us identify technical issues and make improvements. The information is aggregated and does not identify you as an individual.
4. To deliver relevant promotional content. Marketing and advertising cookies track your activity across our site and, in some cases, across other websites that carry advertising through shared networks. This allows us to show you promotions that are more likely to be relevant to your interests, and to measure whether our advertising campaigns are reaching the right audience.
Categories of Cookies We Use
Strictly Necessary Cookies
These cookies are essential to the operation of lukki-casino-ca.com. They handle authentication, session management, fraud prevention, and the delivery of core gaming and banking features. Because they are required to provide the service you have requested, they are exempt from consent requirements under PIPEDA and provincial privacy legislation.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session while you are active on the site | Session (expires on browser close) |
| csrf_token | Protects against cross-site request forgery attacks on forms and transactions | Session |
| auth_token | Authenticates your account access securely | 30 days |
| lang_pref | Stores your selected language setting | 1 year |
| geo_compliance | Records your confirmed jurisdiction for regulatory compliance purposes | Session |
| age_verified | Flags that age verification has been completed during the current session | Session |
Functional Cookies
These cookies enhance your experience by remembering choices you have made. They are not required for the platform to work, but removing them would mean losing saved preferences each time you visit.
| Cookie Name | Purpose | Duration |
|---|---|---|
| display_mode | Remembers whether you have selected dark or light display mode | 6 months |
| lobby_filter | Saves your last-used game category filter in the casino lobby | 30 days |
| game_history_view | Recalls your preferred view format for game history in your account | 6 months |
| notification_pref | Stores your notification dismissal choices | 90 days |
| currency_display | Saves your confirmed currency display setting (CAD) | 1 year |
Analytics Cookies
These cookies collect anonymous data about how visitors use the website. The data is used to understand traffic patterns, identify performance issues, and prioritize improvements to the platform.
| Cookie Name / Provider | Purpose | Duration |
|---|---|---|
| Google Analytics (_ga, _gid) | Tracks page visits, session duration, and navigation paths across the site | _ga: 2 years / _gid: 24 hours |
| Hotjar (_hjSession, _hjid) | Records session behaviour such as scroll depth and click patterns to inform UX decisions | _hjid: 1 year / session cookies: session |
| Internal analytics tracker | Aggregated game load and lobby interaction data collected by our own systems | 90 days |
Google Analytics data is processed under a Data Processing Agreement with Google LLC. All IP addresses collected are anonymized before processing. You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.
Marketing and Advertising Cookies
These cookies are placed to track your browsing activity for the purpose of displaying advertising that is relevant to your interests, measuring the effectiveness of promotional campaigns, and attributing registrations or deposits to specific marketing channels.
| Cookie Name / Provider | Purpose | Duration |
|---|---|---|
| Facebook Pixel (_fbp) | Tracks conversions from Facebook and Instagram advertising | 90 days |
| Google Ads (_gcl_aw) | Measures conversions attributed to Google Ads campaigns | 90 days |
| Affiliate tracking cookie | Records which referring partner site directed you to lukki-casino-ca.com to credit affiliate commissions | 30 days |
| Retargeting audience cookie | Adds your browser to a remarketing audience used to show Lukki Casino promotions on third-party advertising networks | 30 days |
These cookies are only placed on your device if you have provided your consent through the cookie consent tool displayed when you first visit the site. You can withdraw consent at any time using the method described below.
Third-Party Cookies
Some cookies on our site are set by third-party services that we have integrated into the platform. These third parties set and read cookies under their own privacy policies, over which Lukki Casino has limited control. When you consent to marketing or analytics cookies, you are also consenting to the data practices described in those third parties’ own policies.
Third parties whose cookies may be present on lukki-casino-ca.com include:
- Google LLC (Analytics, Advertising): policies described at policies.google.com/privacy
- Meta Platforms Inc. (Facebook Pixel): policies described at facebook.com/policy/cookies
- Hotjar Ltd.: policies described at hotjar.com/legal/policies/privacy
- Affiliate network partners: varies by partner; disclosed in our affiliate programme documentation
We do not sell data collected via cookies to data brokers or unaffiliated third parties.
Cookies and Canadian Privacy Law
Canadian privacy law places several obligations on organizations that collect personal information through cookies. We take those obligations seriously.
PIPEDA (Personal Information Protection and Electronic Documents Act) governs the collection and use of personal information in the course of commercial activity in Canada. Under PIPEDA, we are required to identify the purposes for which we collect information before or at the time of collection, obtain meaningful consent, and limit collection to what is necessary for those purposes. This Cookie Policy, together with our Privacy Policy available at https://lukki-casino-ca.com/privacy-policy/, forms part of how we fulfil those disclosure obligations.
Quebec’s Act respecting the protection of personal information in the private sector (Law 25) imposes additional requirements for residents of Quebec, including the right to refuse the collection of personal information by technological means, the right to access and correct personal information, and requirements for prior explicit consent before certain tracking technologies are deployed. Quebec residents can exercise these rights by contacting us at [email protected].
Alberta’s Personal Information Protection Act (PIPA) and British Columbia’s Personal Information Protection Act apply to residents of those provinces and provide similar rights to access, correct, and withdraw consent for the use of personal information, including data collected through cookies.
CASL (Canada’s Anti-Spam Legislation) is relevant to the extent that cookies facilitate electronic commercial messaging or tracking for marketing purposes. We comply with CASL requirements by obtaining express consent before placing marketing cookies and providing straightforward opt-out mechanisms.
Our licence number is OGL/2024/164/0246. As a licensed gaming operator, we are also subject to anti-money laundering regulations that require us to use session tracking and identity verification technologies for compliance purposes. Some of the strictly necessary cookies described in this policy serve those regulatory functions.
Your Choices and How to Manage Cookies
Cookie consent tool: When you first visit lukki-casino-ca.com, a consent banner gives you the ability to accept all cookies, reject non-essential cookies, or customize your preferences by category. You can return to these settings at any time by clicking “Cookie Preferences” in the footer of any page on the site.
Browser settings: Every major browser gives you the option to block or delete cookies. The instructions for the most commonly used browsers are:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions
Blocking all cookies will affect your ability to use lukki-casino-ca.com. At minimum, you will not be able to log in or maintain a session without strictly necessary cookies being accepted.
Opt-out tools for specific third parties:
- Google Analytics: tools.google.com/dlpage/gaoptout
- Facebook/Meta ad preferences: facebook.com/ads/preferences
- Hotjar: hotjar.com/legal/compliance/opt-out
Do Not Track signals: Some browsers can be configured to send a Do Not Track signal to websites. At this time, there is no accepted technical standard for how websites should respond to these signals, and lukki-casino-ca.com does not currently alter its cookie behaviour in response to them. We are monitoring developments in this area and will update our approach if a recognized standard is adopted.
Data Retention
Cookies themselves expire according to the durations set out in the tables above. Personal data that we derive from cookie-based tracking is retained in our systems only as long as it is necessary for the purposes for which it was collected, and no longer than permitted under applicable Canadian privacy law.
Analytics data is retained in aggregated form for up to 24 months. Advertising attribution data is retained for 90 days. Account-related session logs necessary for regulatory compliance are retained in accordance with our obligations under anti-money laundering and gaming regulations, which may require retention of up to five years.
Cross-Border Data Transfers
Some of the third-party providers whose cookies we use process data outside of Canada, including in the United States and the European Union. When personal information collected through cookies is transferred to a country with different privacy protections, we take steps to ensure that the information is handled with a comparable level of care. This includes requiring contractual data protection obligations from our service providers.
If you are a resident of Quebec and your data is to be communicated outside Quebec, we are required by Law 25 to conduct a privacy impact assessment before doing so. For further information about cross-border transfers of your data, contact us at [email protected].
Updates to This Policy
We review this Cookie Policy periodically, particularly when we add new features, change service providers, or when applicable law is updated. The current version of this policy is always available at https://lukki-casino-ca.com/cookie-policy/. We encourage you to review it from time to time.
If we make changes that materially affect how we use your personal information, we will take reasonable steps to notify you, which may include displaying a notice on the website or sending you an email to the address associated with your account.
Contact Us
If you have questions about this Cookie Policy, want to exercise your privacy rights under Canadian law, or wish to withdraw consent for non-essential cookies, please get in touch with us:
Lukki Casino 1025 Rue Sainte-Catherine O Montreal, QC H3B 1E9 Canada
Email: [email protected] Phone: +1 (514) 842-6619
Residents of Quebec may also direct inquiries to the Commission d’acces a l’information du Quebec. Residents of other provinces may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca if they believe their privacy rights have not been respected.